Shipping Policy

Effective Date: July 29, 2026

Thank you for choosing HTELE (Zhejiang HuanTian Electric Co., Ltd.).

HTELE provides low-voltage electrical protection products and related solutions for global B2B customers, including distributors, wholesalers, contractors, and project partners.

This Shipping Policy explains our general shipping procedures and delivery arrangements for international orders.

1. Order Processing

Before production or shipment, HTELE will confirm all order details with customers, including:

Product specifications
Product quantities
Packaging requirements
Delivery terms
Shipping information

Orders will be processed after all commercial details are confirmed by both parties.

2. Production and Preparation Time

Production and preparation time may vary depending on:

Product type and specifications
Order quantity
Customization requirements
Packaging requirements
Production schedule

For standard products, delivery arrangements will be discussed according to order details.

For OEM/ODM or customized products, production time will be confirmed separately before order processing.

3. Packaging and Quality Inspection

Before shipment, HTELE carries out product inspection and packaging procedures to ensure products meet the confirmed requirements.

Products are packaged according to product characteristics and international transportation requirements.

4. Shipping Methods

HTELE supports different international shipping methods according to customer requirements, including:

Sea freight
Air freight
Express delivery services

The suitable shipping method will be selected based on product quantity, destination, delivery requirements, and customer preferences.

5. International Shipping Terms

HTELE supports common international trade terms, including:

EXW (Ex Works)
FOB (Free On Board)
CIF (Cost, Insurance and Freight)
DAP (Delivered At Place)

Specific shipping terms will be confirmed between HTELE and the customer before order completion.

6. Delivery Time

Delivery time depends on multiple factors, including:

Product availability
Production requirements
Shipping method
Destination country
Customs clearance procedures

Delivery schedules will be communicated and confirmed with customers during the order process.

HTELE is not responsible for delays caused by customs procedures, transportation conditions, force majeure events, or other factors beyond our reasonable control.

7. Shipping Costs

Shipping costs depend on:

Order quantity
Product weight and volume
Shipping method
Destination
Trade terms

The final shipping cost will be confirmed with the customer before shipment.

8. Shipment Tracking and Confirmation

When applicable, HTELE will provide available shipping information and necessary documents to assist customers in tracking their shipments.

Customers are responsible for providing accurate shipping information to avoid delivery issues.

9. Customs and Import Requirements

Customers are responsible for understanding and complying with local import regulations, customs requirements, taxes, and duties in their destination country unless otherwise agreed.

HTELE will provide necessary export documents according to the agreed requirements.

10. Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

HTELE (Zhejiang HuanTian Electric Co., Ltd.)

Email: sales@huantianelectric.com

WhatsApp: +86 13486816533

WeChat: +86 13486816533

Address:
Paiyantou Village, Liushi Town,
Yueqing City, Wenzhou, Zhejiang, China

Website:
https://huantianelectric.com